Director, Domestic Bliss Total Solutions & Citrus Clean Steam Pest
Phone: 0432 018 558
Ethical Supply Chain
Low Impact Footprint
The Piper (Qld) Pty Ltd group is expanding and now comprise of two separate firms operating under parent company Piper (Qld) Pty Ltd incorporated in 2012. Domestic Bliss Total Solutions based in Gladstone and Citrus Clean Steam Pest located on the Sunshine Coast.
We began in 2008 as a small operation servicing home cleans and have progressed to be a State Wide operator offering a range of property and commercial services to the public, tenants, Real Estate Agents, Builders, Developers, Mining, Construction, Banking, Education and Holiday Sectors.
Ten staff are employed in the Gladstone Branch (Domestic Bliss) and 3-6 on the Sunshine Coast. (Citrus)
Our management philosophy is to nurture and support our team. We are proud of all of our staff and hope to bring out their fullest potential. We are an equal opportunity employer and work in conjunction with APM and Your Employment to support diversity in the workplace. We employ several minor disability workers and feel they give back so much to our crew and our mission.
We believe strongly in service and come from 6 star service hospitality environments and aim to delight every single one of our clients, every time! Our core values are TRUST | RESPONSIBILITY | SERVICE. We seek to be reliable and consistent providers of high value cleaning steam and pest services in all regions we operate.
Citrus ( as the name implies) uses low impact or organic citrus based chemicals where possible and low impact cleaning equipment and methods. We also undertake 50% of our cleaning using zero chemical magic erasers. Click here for more info.
We are always on the look out for new opportunities. The cleaning industry is faced paced and becoming more technology based. We are always scouring the industry magazines to see what new opportunities and innovations in cleaning we can adopt.
We also work with Real Estate Agents on the Coast to improve our community. Our Bookings for Benefits reward system sees $50 cheques winging their way to local non profits for each $1000 spent. All Agents are welcome to join this Challenge.
Call us now for all your cleaning, steam and pest control needs
Why Choose Citrus for all your cleaning, pest and steam cleaning needs?
Warranty & Reliability
All work is fully guaranteed with a 7 Day warranty. No fuss, no stress. We always turn up, no joke intended here. We get calls every day from frustrated people about to move house and left with a no show cleaner.
Vetted & Insured
All staff are police checked, vetted, uniformed and insured with Allianz & Workcover. We are insured to enter your premises against damage we may cause or injury to you or staff. A lot can go wrong in cleaning; breakages, shower heads, bulbs, oyster lights, bleach on the carpet. Although we are very gentle and respectful of your property accidents do happen and we are covered. However, We take no responsibility for aged items thats are excessively fragile due to age. Please see our accreditation page for further information.
Low Impact Footprint
As our name denotes, we carry a full kit of Citrus based chemicals for low impact but highly efficient cleaning. We wash our rags weekly, dispose of very little, recycle our containers and use Zero chemicals and Magic eraser where possible. We are committed to reducing our Global Footprint. Are You?
Realistic Ethical Pricing
Bond cleans take from 6 hours (rarely) to 40 hours and the award for casuals is around the $26.03 minimum. Add Qleave and Super, Kilometers and travel time and the base rate is closer to $30 per hour. We then have to factor in vehicles and product/equipment costs, and of course GST and management wages. Bond cleans at $25 an hour are not insured, or they are not an ethical employer and ripping off staff. Avoid clickbait, thats all it is!
We support local community organizations through our Booking for Benefits scheme. For each $1000 in paid work orders we will send $50 to the charity of your choice (This is a Real Estate Initiative Only)
Cleaning is labour intensive and Yes, it can work out expensive if a lot needs to be done. However, We do not force staff to use an ABN or work on piece work/hotel unit terms. We employ from diverse backgrounds and skill sets. We have working relationships with Coact, Community Solutions, APM and Your Employment Solutions (Sippy Downs). We offer equal opportunity for disabled staff.
Our Mission is to clean up the Cleaning Industry one job and one client at a time. If you see an advert for a Bond Clean for $200. Think About it. You are buying into a false scenario. To deliver quality services with staff protected by the Award means an end cost in the $40-$60 per hour price range, thats a Fact. Bond Cleans take 8-40 hours to complete. That's also a fact. Staff are trained and often qualified just like any other Trade. We offer our staff payment protection, Super for their future and Qleave. Say NO to unethical employment.
Ask the Question of any cleaning company you contract. Do you pay your staff by the hour? Do you pay them Km’s and travel time between sites? Do you pay them Super and QLeave as required by Law? Are they $20Million insured? Do you pay staff the Award Wage which is currently $25.26 Per Hour for Casuals? If not you may be buying into Illegal work practices which need to be eradicated in Queensland. Change is coming. CAF certification is a new national scheme rolling out to catch up with the "cowboys".